Frequently Asked Questions
Shipping Timeline:
Orders are manufactured on a FIFO (first-in, first-out) basis. Typically, orders will take approximately 5 business days from order placement through manufacturing and shipping. Please note that larger orders may require additional manufacturing time and thus could take longer to ship.
Color Matching:
Please note that because our products are handmade to order, there may be some variation between wheels/ batches. We do our best to ensure wheels match each other as closely as possible; however, slight variations in shade should be expected.
For customers who require wheel colors to match as closely as possible, we recommend placing a larger order in the same durometer, as the batch can be pigmented all at once.
For customers who request a custom color, we will retain a sample from each order and keep it on record so it can be used as a color reference for future orders.
Cant Find What You're Looking For:
If there’s something you’re looking for that isn’t listed, don’t hesitate to reach out—there’s a good chance we may already be working on it behind the scenes. Just use our contact form and send us a message.